Modern IT environments span hardware, software, networks, cloud infrastructures, applications, and endpoints. Over time as the criticality of each environment was exposed, a new tool was added to independently manage it. This is the biggest challenge today with tool sprawl leading to multiple dashboards, siloed data, disjointed teams, time lost in triaging, etc.
While these tools are individually very effective, identifying where the problem originated, its impact, and how different events are connected often requires manual investigation.